There are two ways to access your subscription account:

From racerxonline.com

Visit racerxonline.com and hover over (or tap on mobile) the person icon in the upper-right corner of the screen to sign in.

After signing in, select “Manage Subscriptions” from the account menu to view and manage your subscription details.

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From the Customer Care page

If you are already on the Customer Care page, simply click one of the menu options on the left side of the screen, such as:

• Your Subscriptions
• Account Settings
• Addresses
• Credit Cards
• Communications

You will be prompted to sign in before accessing your account information.

Your first issue will typically arrive within:

• 6–8 weeks (U.S.)
• 7–8 weeks (Canada)
• 10–12 weeks (International)

Please note: Our issues are dated in advance, so your first issue will not match the month you subscribed. For example, if you subscribe in May, your first issue will be a later edition (such as August), depending on our production schedule.

We currently offer two subscription options:

• Print + Digital
• Digital-Only

At this time, we do not offer a print-only subscription. Print subscriptions are offered as a combined Print + Digital package.

Most subscriptions are set to automatically renew to ensure uninterrupted delivery. As long as we have a valid payment method on file, your subscription will renew at the end of each term.

We’ll send a reminder email about a month before your renewal date so you have time to review your subscription or make any changes.

Need to update your payment method? See “How do I update my payment information?”

To turn off automatic renewal, log in to your account and select “Your Subscriptions”. Click “Details” next to your active subscription, uncheck the auto-renew option at the bottom of the page, then click “Save.”

If you have any questions about a renewal or charge, please contact us at subscriptions@racerxonline.com. We are always happy to take a look and help.

To update your address, log in to your account and click on the "Addresses" tab. From there, you can edit your mailing and billing address.

You can also update your address within your active subscription by clicking “Details” and editing it there. 

Please note: Address changes may take effect on a future issue depending on when they are received. If your next issue has already been processed, it may still be delivered to your previous address.

The USPS no longer provides us with forwarding addresses or routinely returns undeliverable mail, so it is important to update your address directly through your account or by contacting us.

Racer X makes every effort to ensure your issues arrive on time. If you miss an issue, please contact us within 6 weeks.

Our standard policy is to extend your subscription to cover the missed issue. However, if you prefer a replacement copy for your collection, we’ll gladly send one at no charge when available.

If two or more issues are missed, we may extend your subscription at our discretion. Replacement copies may still be available, but shipping charges may apply.

Missing issue claims may not be honored if:

• An address change was not reported in time
• The issue is lost or missing from your personal collection

If your magazine arrives damaged, we’re happy to replace it. Just let us know within 2 weeks of delivery.

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Troubleshooting delivery issues:
There are a few common reasons why you may not have received your issue:

1. Incorrect Address on file

Log in to your account and update your address in the "Addresses" tab.

You can also update your address within your active subscription by clicking “Details.” For step-by-step instructions, see “How do I change my mailing address?”

2. Subscription expired

Check your status in your account. If your subscription has expired, you can renew by clicking the “Renew” button. To avoid missing future issues, we recommend renewing at least one month before your expiration date.

3. Subscription suspended

Check your status in your account. If your subscription is suspended due to a failed payment, click “Pay Now” to resume delivery.

If you’ve recently updated your credit card, please note that this does not automatically restart your subscription; you’ll still need to click “Pay Now”.

If your subscription is suspended for another reason, please contact us at subscriptions@racerxonline.com

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International subscribers, please note:
Due to high shipping costs and delivery challenges, we no longer send free replacement copies internationally. Instead, we’re happy to extend your subscription for any missed issues. If you would prefer a physical replacement, we can arrange that - shipping costs will apply.

You can find your expiration date on your mailing label or by logging in to your account.

Please note: The expiration date shown on your mailing label reflects the end of your current term. If your subscription is set to auto-renew, your account will update to a new expiration date after renewal is processed. For example, if your label shows May 2026, your subscription may automatically renew and update to May 2027 after renewal.

You can also see your remaining issues listed in your account. This number reflects our production schedule and will not match what you’ve received, but your subscription will always include the full number of issues purchased.

To update your payment method, first log in to your account.

Once logged in, click on the "Credit Cards" tab. From there, you can add a new card or delete an existing one.

If your card is expiring soon, we recommend updating it in advance to avoid any interruption in service.

Please note: Updating your card does not restart a suspended subscription. If your subscription is on hold due to non-payment, you’ll need to resume it separately. 

We hate to see you go! If there’s anything we can do to help, feel free to reach out to us at subscriptions@racerxonline.com. We’d love the opportunity to keep you as a reader.

To cancel, log in to your account and click “Details” on your active subscription. From there, select “Cancel Subscription” and confirm.

Cancellations take effect at the end of your current term.

If you have questions or would like to review your options before canceling, we’re always happy to help.

Duplicate copies are usually caused by multiple subscriptions being created under slightly different information - such as a different email, name, or mailing address.

Even small differences (like using a nickname instead of your full name) can create a separate subscription.

If you’re receiving duplicate issues, please contact us at subscriptions@racerxonline.com and we’ll be happy to merge your accounts.

To help prevent this, be sure to use the same email and mailing information when renewing.

Back issues are available at racerxbrand.com, while supplies last.

If you don’t see a specific issue, contact us at subscriptions@racerxonline.com - we may have limited copies available.

To view your digital issues, you must first sign in to your account through racerxonline.com using the person icon in the upper-right corner of the screen.

There are a couple of ways to access your digital edition:

• Email notification:
  Each month, you’ll receive an email with a link to your Digital Magazine Bookstand, where you can view your latest issue and past editions. If you don’t see it, be sure to check your spam folder.
• Direct access:
  You can also visit the Digital Bookstand anytime by going to "The Mag" in the main navigation on Racer X online.

When a new issue is available, a red notification will appear in the top right corner of Racer X online.

Yes! Subscribers with digital access can view our entire digital magazine catalog dating back to April 2019.

To access the Digital Magazine Bookstand, visit racerxonline.com, hover over (or tap on mobile) “The Mag” tab, and select “Digital Magazine Bookstand” from the dropdown menu.

As long as your subscription is active, you’ll be able to view any available issue in the archive.

If you’re having trouble logging in or accessing your digital issue, please contact us at subscriptions@racerxonline.com and our customer support team will be happy to help.

When reaching out, please include the email associated with your subscription (and your name, if possible) so we can find your account as quickly as possible.

We no longer offer a dedicated app. The digital edition is now web-based and can be accessed through your browser on any device.

While there isn’t a downloadable or offline version available, you can save the site to your phone or tablet’s home screen for quick, app-like access.